Trained e-commerce virtual assistants from $3/hour — handling orders, customer support, listings and reports around the clock. No contracts. No hidden fees.
From inbox zero to FBA optimization — your VA plugs into your existing tools and workflow from day one.
Professional VA service at a fraction of in-house hiring. No setup fees, no contracts, cancel anytime.
Accurate processing, live tracking updates and fast fulfillment — with zero-error workflows.
Fast, on-brand replies across email, live chat and every marketplace channel — under 4 minutes on average.
Keyword-rich titles and copy that rank higher on Amazon & Shopify — and convert better.
FBA and FBM returns handled smoothly, with clear customer communication at every step.
Orders, tickets, response times and flagged issues — delivered to you every single day.
Native-quality service in English, Spanish and Portuguese for global customer bases.
You approve every VA before they touch your store. We handle everything else.
Pick a time that suits you — we map your needs, bottlenecks and goals in 30 minutes. No pressure, no commitment.
Day 1 · 30 minWe shortlist the best-fit VAs for your store and stack. You interview them and choose who suits your brand.
Day 2–3We align your VA with your SOPs, tools and tone of voice — before they go live on anything customer-facing.
Day 3–524/7 coverage with daily reports keeping you informed — while you focus on growth instead of the grind.
Ongoing · 24/7Real outcomes from stores we've supported.
"Supportia saved us time we didn't know we had."
"Returns dropped immediately after onboarding."
"Supportia nailed our tone and our rankings."
"Professional, reliable, efficient."
Same $3/hr rate on both plans — the difference is commitment. No lock-ins, scale up or down anytime.
Compare a Supportia VA against hiring in-house or gambling on a solo freelancer.
| Supportia VA | In-house hire | Solo freelancer | |
|---|---|---|---|
| Cost per hour | ✓$3 flat, all-in | $15–25 + taxes & benefits | $5–15, varies wildly |
| Time to start | ✓3–5 days, pre-trained | 4–8 weeks of hiring | Days, but untested |
| 24/7 coverage | ✓Yes, shift-based team | ✕One person, one timezone | ✕When they're online |
| Backup if someone's sick | ✓Covered by us | ✕Work stops | ✕Work stops |
| Training & management | ✓Handled + account manager | Your time, your cost | Your time, your risk |
| Daily reporting | ✓Built in, every day | If you set it up | Rarely |
| Commitment | ✓None — cancel anytime | Contracts, notice periods | None, but no guarantee |
Work we've delivered for real e-commerce clients — results you can see.
"Running my Shopify store used to feel like a full-time job. Ever since I hired a Supportia VA they handle orders, support and inventory around the clock — I can finally focus on growth."
"Before Supportia, managing my Amazon store felt like a constant battle. Now their team handles inventory, support and optimization 24/7. Sales are up, stress is down."
"Our backend feels like a breeze now. The Supportia team revamped our supplier communication completely — 95% fewer support tickets."
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